How to cancel my Flight Ticket on Turkish Airlines?

How to cancel my Flight Ticket on Turkish Airlines?

Turkish Airlines follow a Flexible Flight Change policy so travelers can change their itinerary due to sudden plan changes or other valid medical reasons. Passengers can contact Turkish Airlines for the cancellation process via call or manage booking. Please follow the steps discussed here if you want to cancel the reservation online.

  • Passengers must visit Turkish Airlines' official website.

  • You need to tap on a Book, which is available at the top of the portal, and select Manage to Book.

  • Now travelers need to enter the required information like PNR Number or surname mentioned on the existing reservation.

  • You will see the booked itinerary details on the screen; cancel or change icon; a customer should tap cancel.

  • Now you need to enter the accurate contact details and the original payment methods to get the refund of the ticket amount.

  • The Airline would refund the amount within 7 to 15 business days, which depends on the payment method used at the time of booking.

How to cancel the booked itinerary via call?

Passengers with Turkish Airlines reservations want to cancel them for sudden plan changes or valid reasons. You can call the Turkish Airlines customer service team to cancel the reservations. You should follow the simple process which is explained here.

  • First, travelers must dial the customer service number 415-510-7777 to talk to their representative.

  • Now you must follow IVR Process; Kindly Press 1 for language selection.

  • Press 2 for new reservations for worldwide destinations.

  • Press 3 to cancel the itinerary.

  • Press 4 to change the booked itinerary.

  • Press 5 to speak with the Turkish Airline representative.

  • Press * to hear the IVR menu again.

You need to Press 3 to process cancellation or Press 5 to speak with someone. The support team member will ask for the required questions, such as the Ticket number and last name on the itinerary. They will apply for cancellation and request a refund for the ticket value, which customers will receive within 7 to 15 business days.

Turkish Airline Cancelation Policy:

Airlines have a few terms and conditions for cancellation in which, some of which are listed here, under which circumstances passengers get a full refund or pay a cancellation fee. You can read the given points before applying to cancel the existing reservations under Turkish Airlines Flight Cancellation Policy; customers must read it carefully.

  • Elite members of Turkish Airlines can cancel the booked itinerary within 48 hours of the booking before ten days of Scheduled Departure.

  • You can cancel the reservation five days after departure within 24 hours of booking domestic or International flights.

  • Passengers who cancel the booking seven days before the flight can get a full refund without any cancellation fee.

  • You will only be entertained for cancellation after 1 hour of Scheduled flight departure.

  • If customers hold Business class reservations, you can update new changes before 12 hours of the departure, but you must pay a cancellation fee and fare differences.

  • Refunds would only be made to their account for travelers who cancel the flight before 12 hours of departure.

  • Passengers with non-refundable tickets can cancel the itinerary and get a refund for applicable fees or taxes but never the ticket value.

  • Cancellation and refunds are not permitted within 12 hours of the Scheduled departure for domestic flights.

  • Refunds would be made within seven working days, depending on the payment mode used at the time of reservation.

  • If a passenger is a show, the flight ticket will not be refunded after the flight; only the applicable taxes or fees will be refunded.

You can check the above-given information to know the online or offline cancelation process or under which circumstances the Airline gives a refund for canceling the itinerary.

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